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Professional Help For Your PC Relationship

Norton Utilities™ cleans up, tunes up and speeds up your PC to help it run like new. With just one click, it finds and fixes problems to save your PC friendship.

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Tips & Tricks

Speed Up Your Start-Up

A slow start-up may be a sign that your PC is infected with a virus or simply that temporary files have built up over time from everyday use. An easy way to improve your start-up is to disable any programs you don't need that automatically start up when your computer is switched on – these can slow down your system. You may be able to do this from the Start Menu (Start, Programs, Startup), or by finding the Settings tab within the specific program.

Ease the Freeze

Constant freezing and crashing is a sign your PC is slowing down. This could happen for a number of reasons, possibly because there are updates available, or due to a general build-up of clutter. Unnecessary files can clutter up your PC after installing and uninstalling multiple applications over a period of time. Temporary files left behind after general internet browsing and running various programs can lead to processes running in the background – all of which might mean your PC is a little below-par. Defragmenting your hard disk(s) (Start, Programs, Accessories, System Tools, Disk Defragmenter) and running a Registry clean will increase storage, optimize performance and reduce freezes and crashes.

Recover Lost Files

The more files you have stored on your system, the longer it will take to find the items you need. Music, videos and photos are often very large files taking up plenty of system resources. Store important media like this on an external storage device – a mobile hard disk drive or copying to CD/DVD. This frees up resources and can speed up computer performance, but also means you can back up for safe keeping too. It's also important to cleanse your hard disk of unused programs and items on a regular basis so files you use frequently are quicker to access. A full scan of your PC with a registry cleaner such as Norton Utilities may help relocate lost files.


Multiple users and accounts can cause havoc with a PC's memory and storage, making your computer very slow. Keeping it clutter-free is a priority but also a challenge! It's fine to have multiple accounts for the family but it just means that you need to be more aware of regularly clearing your browsing history, including all temporary files and cookies - this can usually be found under 'Internet Options' within your browser. Avoid saving duplicate files like music or pictures - this will also help minimize clutter.

Conquer Online Threats

Many people think they're invincible when it comes to online threats, but we're all posting personal details, using credit cards and doing our banking regularly online – so internet security is now a necessity. Using illegitimate file-sharing sites offers easy access for cybercriminals, so something nasty will likely find its way on to your computer without your knowledge – which can compromise your security and have an impact on the performance of your PC. Regularly running a disk cleanup (Start, Programs, Accessories, System Tools) will permanently erase hidden records, unwanted files, downloaded programs and all sorts of other junk from your hard drive that may contain viruses or other unsafe content.

Reduce Drag With A Defrag

Adding and deleting files from your hard disk is a common process that is not always done very efficiently. When you delete and add new files, they may get broken up into multiple sections on your hard disk, meaning your PC will have to scan multiple parts of the disk to read a single file. This will create a drag on your PC's speed – and if you have a lot of fragmented files on your hard disk, you might hear extra grinding, sputtering, and other weird noises coming from your machine. To avoid this frustration, defrag your PC regularly by right-clicking on your hard drive and selecting Properties – Tools – Defragment Now.

Old-School Fixes

Here are some quick steps you can take to work more efficiently with your PC. These 'old-school fixes' were the only methods available for fixing computer errors in the past - but nowadays, with performance software, it's easier to become friends with your PC again.

  • Stop your system automatically rebooting and downloading/installing updates
  • Disable the prompt that asks whether you'd like to use an online web service to find the appropriate program to open a file, so the Open With dialog displays immediately
  • Add a right-click menu item to your Favorites entries so you can open the Favorite in a new window
  • Change the default location for your folders and files, so they can be stored in a location that is most convenient for you

Why Aren't We Friends Anymore?

Slow Start-Up

Fancy a cuppa tea?

More than ½ of Aussies and over a ¼ of Brits can make a cup of tea in less time than it takes their PC to start up.

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Freezes & Crashes

The major cause of frustration

6 in 10 Americans say constant freezing and crashing would make them buy a new PC, while a failing PC is the leading cause of PC frustration for 70% of Aussies.

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Lost Files

Important items are going missing

Almost 50% of people in the UK have lost important files. And if you take your PC to be 'fixed' in the US, don't be surprised if you lose important files once in every 9 visits.

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No room on our hard drives?

1 in 5 Aussies never delete anything from their PCs, and 17% of Brits would buy a new PC when there's no room for more files, rather than trying to free up hard disk space.

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Still Confused?

What does all this PC speak mean?

If you still don't quite understand your computer, take a look at our glossary to find out more about what PC performance actually means - including common terms and processes.

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